1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, shipping address, and phone number
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Communication preferences and newsletter subscriptions
• Any other information you choose to provide

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Communicate with you about your orders and our products
• Send you marketing communications (with your consent)
• Improve our website and customer service
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist with order fulfilment, payment processing, and shipping
• Analytics providers to help us understand website usage
• Legal authorities, when required by law

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

5. Data Security

6. Your Rights

Under GDPR and other applicable laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request the deletion of your data
• Object to the processing of your data
• Request data portability
• Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us through our Contact page or email us at info@nvr-stl.com.